24/7 Emergency Support Available

Contact & Support

Multiple communication channels with transparent response commitments. We're here to help with emergency maintenance, general inquiries, and consultation requests.

Emergency Maintenance

24/7 immediate response for urgent property issues

Response Time: Immediate

Available 24/7/365

Call Emergency Line

General Inquiries

Property management questions and general support

Response Time: 48 hours

Mon-Fri 9:00-17:00

Send Email

Consultation Requests

Schedule appointments for property consultations

Response Time: Same day

Flexible scheduling

Get In Touch

Choose your preferred communication method. All channels are monitored with clear response commitments.

Office Locations

London Head Office

123 Property Lane
London, EC1A 1BB
United Kingdom

+44 20 1234 5678

london@wpslhub.co.uk

Manchester Regional Office

456 Business Park
Manchester, M1 2AB
United Kingdom

+44 161 234 5678

manchester@wpslhub.co.uk

Business Hours

Monday - Friday 9:00 AM - 5:00 PM
Saturday 10:00 AM - 2:00 PM
Sunday Closed (Emergency only)
Emergency Maintenance 24/7/365

Send Us a Message

Fill out the form below and we'll get back to you within our committed response times.

WhatsApp Business Communication

Data Handling: Your information will be used solely to respond to your inquiry and provide requested services. We follow GDPR compliance standards and will not share your data with third parties without consent. You can request data deletion at any time by contacting privacy@wpslhub.co.uk.

WhatsApp Business Verified

Instant WhatsApp Support

Get immediate assistance through our verified WhatsApp Business account with full compliance and transparency.

Emergency WhatsApp

24/7 emergency maintenance support

+44 7XXX XXX 001

General Support WhatsApp

Property inquiries and general support

+44 7XXX XXX 002

WhatsApp Communication Policy

• All WhatsApp communications are GDPR compliant and encrypted

• You can opt-out of WhatsApp messaging at any time by replying "STOP"

• Emergency messages are prioritized and monitored 24/7

• Your phone number will not be shared with third parties

• Message history is retained according to our Privacy Policy

Interactive Office Map

View our office locations and service areas

Request a Callback

Schedule a convenient time for us to call you back.

Support Escalation Matrix

Understanding how different types of inquiries are handled and routed for the most efficient resolution.

1

First Contact

• General inquiries

• Basic property questions

• Service information

• Account access issues

Response: 2-4 hours

2

Specialist Support

• Technical property issues

• Maintenance coordination

• Tenant relations

• Contract questions

Response: 4-8 hours

3

Management Review

• Complex disputes

• Policy exceptions

• Escalated complaints

• Legal matters

Response: 24 hours

4

Executive Resolution

• Unresolved escalations

• Regulatory compliance

• Strategic decisions

• Final appeals

Response: 48 hours

Emergency Override Protocol

For genuine emergencies that pose immediate risk to property or safety, all escalation levels are bypassed for immediate response.

Emergency Phone

+44 20 1234 5678

Emergency WhatsApp

+44 7XXX XXX 001

Response Time

Immediate (24/7)