WhatsApp Communication Hub

You can opt-out instantly by replying "STOP" to any WhatsApp message from us. Alternatively, use our preference center above or contact our support team. Your opt-out request is processed immediately, and you'll receive a confirmation message.

You'll only receive messages related to your selected preferences: property updates, maintenance schedules, payment reminders, and emergency alerts. We never send promotional or marketing messages unless specifically requested. All messages are property-related and relevant to your tenancy or ownership.

Yes, absolutely. All messages are end-to-end encrypted, and we follow strict GDPR compliance. Your phone number and communication data are stored securely with restricted access. We never share your information with third parties and you can request data deletion at any time.

Yes, you have complete control. During opt-in, select your preferred message types: property updates, payment reminders, emergency alerts, or service updates. You can modify these preferences anytime using our preference center or by contacting support.

No problem! WhatsApp is optional. We offer email, phone, and postal communication alternatives. Contact our support team to set up your preferred communication method. All important information is available through multiple channels to ensure you stay informed.

Active messages are stored for 90 days for service continuity. Archived messages are retained for 2 years for compliance purposes. If you request data deletion, all your information is permanently removed within 30 days. Opt-out requests are kept on a suppression list to prevent re-contact.